Shipping

Currently, we offer shipping worldwide.

Please visit our contact page, fill out our form with your delivery address and you will be contacted by a member of our Customer Services Team, if you are unsure whether we deliver to your address or not.

Please be aware that all items are sent via recorded delivery and this would require there to be a signature for the delivery. Should you miss your delivery, the goods will be held for you with redelivery information provided.

Vox Gentè will ship purchases within 1 to 2 business days at most after receiving your order pending order verification and credit card clearance. All orders placed before 3pm will be posted out the very same day via standard post unless otherwise stated.

Once your order has been shipped, estimated delivery times are:

  • Standard Mainland UK Delivery: arrives 2-3 business days if placed by 3pm
  • Saturday: Saturday delivery is not guaranteed to remote rural areas
  • Saturday, Sunday and public holidays are not considered business days.

You will be asked to provide a telephone number on the shipping page of checkout, this is important if the courier needs additional information to ensure a successful delivery. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.

Orders shipped with next day will be prioritised and processed as soon as they are received by our warehouse.

There are some remote areas within the UK where we cannot guarantee that your order will be delivered within the specified timing – Please contact enquiries@voxgente.co.uk if you are concerned that this may apply to you.

Delivery schedules are subject to product availability and payment clearance. Actual delivery times may also vary depending on your location.